Your experience and your pet’s well-being are our #1 priority. We have a satisfaction guarantee on all of our products. If you are not satisfied with our product, save the non-expired, unused portion and reach out to our Customer Service Department Contact Us We may require you to return the product to us in a prepaid envelope from us, and our team will work with you to ensure you receive a replacement product.

Damages and Issues

Please inspect your order upon receipt and contact us immediately if the item is defective or damaged or if you received the wrong item so we can evaluate the issue and make it right.