Payment & Refund Policy
Payment Policy
At this time, we accept Visa, Mastercard, American Express, and Discover credit cards for payment of orders via Caledonfarms.com. Your credit card will be charged when you place your order.
Returns
We stand behind our products 100%. In the event you receive a substandard product or have concerns about the quality in any way, please reach out to us directly at 905-854-6781 or 1-888-478-4011 or via email at customerservice@caledonfarms.ca. We will arrange for new product to be sent out to you and if required, we send a shipping label for the defective product to be returned to us. We will refund your credit card for defective or unopened product within 3-5 business days of your reaching out to us. Please understand that any refunds may take a bit longer to appear on your statement.